We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical.
As we re-open our Aftersales department we have changed many of our procedures to respect government guidelines and protect our customers.
To help explain what we are doing to keep you and your vehicle safe during your next visit, please read below. If you have any further questions you may like to take a look at our video and our FAQs for more information.
In line with government guidelines, we've changed our procedures and rearranged our dealerships to ensure that customers and colleagues can always maintain the required social distancing.
To ensure our facilities remain as clean as possible, we've added additional cleaning procedures to our existing routines. This includes disinfecting all common touch points on your vehicle.
You will be greeted at reception with a friendly welcome by one of our hosts. They will have a supply of PPE (gloves and facemasks) should you wish to use them, and there are hand sanitisation stations throughout the dealership.
To restrict the number of customers in the showroom and adhere to social distancing measures all bookings are strictly by appointment only and we respectively request each appointment is restricted to a maximum of two adults.
We are being extra vigilant on maintaining social distancing and minimising contact areas, so we have temporarily suspended our complimentary refreshments.
We have reduced the number of display vehicles and hospitality seating areas in our Centre to ensure customers have the necessary space to safely relax if the scheduled work takes less than one hour.
*Data determined in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP) as required by law. You can find more information on WLTP at www.porsche.com/wltp . For Plug-in Hybrid Electric Vehicle (PHEV) range and Equivalent All Electric Range (EAER) figures are determined with the battery fully charged, using a combination of both battery power and fuel.
Values are provided for comparison only. To the extent that fuel and energy consumption or CO₂ values are given as ranges, these do not relate to a single, individual car and do not constitute part of the offer. Optional features and accessories can change relevant vehicle parameters such as weight, rolling resistance and aerodynamics which may result in a change in fuel or energy consumption and CO₂ values. Vehicle loading, topography, weather and traffic conditions, as well as individual driving styles, can all affect the actual fuel consumption, energy consumption, electrical range, and CO₂ emissions of a car.
** Important information about the all-electric Porsche models can be found here